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Picking A Glitch Free App Development Agency

An extraordinary app idea which has the potential to address a long-standing market need remains just that, an idea, if not executed effectively by an app development company. Therefore, it is very essential that you spend ample time doing due diligence based on a certain set of criteria before shortlisting an app development agency. Do not fall for the glitter such as a glib talking sales team, low cost or a flamboyant website. Basically a set of well-defined criteria takes your pick.

The evaluation must be split across two major aspects viz Pre- Sales and Post Sales processes and activities being undertaken by the app development agency.

Spell Out Your Wish List

Spell Out Your Wish List

There should be immense clarity when you outline your requirements. You must be able to explain the following well

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Define the intent of your app

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How will it address the market need?

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Outline the specifications of the app

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Highlight the key features

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Define budget flexibility(need not be shared with the agency)

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Provide a short term and long-term outlook for the app

If you wish to do a more detailed diligence you can even float an RFP for your requirement

Evaluate Capability

Evaluate Capability

While shortlisting an app development company it is important to evaluate the following aspects:

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Product Portfolio- Take a hard look at the services they offer and how flexible they are for customization.

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Project size undertaken

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Team Strength and technical expertise within the team

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Number of employees and year of formulation

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Ask for a Capability Presentation covering all aspects – Product Portfolio, Pre & Post Sales Capability, Training Capabilities and Leadership Team.

Approach Note

Approach Note

After you have specified your requirement, ask for an approach note from the app development company which outlines:

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Solution approach they intend to undertake

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Plan on how to accomplish your wish list

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Development methodology they plan to undertake

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Processes they intend to follow at each phase of the software development life cycle (SDLC)

Techno- Commercial Proposal

Techno- Commercial Proposal

Never ask for just the Sales or commercial proposal. Always insist for a techno-commercial proposal which must answer the following

a. Do they understand your business and technical requirements?

b. Solution Fitment

i. Does the proposed solution answer all your requirements on:

  1. Design
  2. Development
  3. Execution
  4. Testing
  5. Deployment
  6. Training
  7. Upgrades

ii. Selection of the technology stack being picked. Ensure that you play an active role in this as it will form the backbone of your project and since you understand your app better than anyone else it must have your concurrence. This is also of importance since it will have a direct impact on your UI and UX and it would not be an exaggeration to say the UX is the foundation stone for your app and UI its skin. Both together contribute hugely in making or breaking your app.

iii. Are timelines defined for all stages?

iv. What are the key criteria of benchmarking their solution?

v. Resources being utilized on providing the solution

vi. Understand their ability to customize the solution

vii. What is their value proposition versus their competition landscape?

c. Behind The Scenes – It is important to understand their operational practices . How will they address

i. Planning and implementation

ii. Proper documentation

iii. Milestone based project management

iv. Communication

v. Change Management

vi. Risk mitigation

d. Costing – This is a very crucial aspect of any project.

i. Planning and implementation Lower quotations are tempting but do not fall into that trap

ii. Do not cut corners at the cost of compensating for the quality of the product

iii. Understand that an initial high cost will deliver results which will generate higher revenue from your app.

Check References

Check References

Do spend time to do a ref check for them in detail. Speak to already existing customers and particularly ask for references of customers in your business vertical. Check for:

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Strengths and Weaknesses

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Do they really walk their talk?

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Do they have a customer centric approach?

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Are they proactive in their dealings ?

Don’t Hesitate To Ask For That POC(proof of concept)

Don’t Hesitate To Ask For That POC(proof of concept)

Do not stop short of asking for a pilot. While this may inflate your costs a little bit since most good app development companies will do a paid POC , it is worthwhile to have one. A pilot works as a litmus test and will most certainly separate the grain from the chaff. A seasoned and confident agency will have little or no qualms in carrying out a pilot. Conducting a pilot will help you thrash out all the aspects clearly and give you a fair recce of things to come.

A major part of your judgement should be based on facts and data gathered. The outlined criteria provide a sufficient framework to evaluate an agency. Eiliana is one such place where you will find a lot of this pre-work done for you already by virtue of the basic due diligence that has been already undertaken. The agencies registered with Eiliana will fulfill a large number of criteria laid down for an app development company by default.

Pro tip:

Highly skilled app developers are limited and will not come cheap.

However, do not compromise on quality!

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